Biography

During his more than 27 years in the insurance industry, Mr. Steffens has worked on extremely complicated insurance coverage matters and has negotiated multi-million dollar claims on behalf of both insurance companies (acting as an insurance adjuster) and policyholders (acting as claims manager for multiple prestigious insurance producers). Mr. Steffens' vast experience in the insurance claims environment (handling all types of complex claims including: commercial property, commercial liability, business interruption and extra expenses, employee dishonesty, theft disappearance and destruction, directors and officers, error and omissions, employment practices liability, etc.) and his underwriting knowledge provides him with an intricate and unique understating of what the policyholder is truly entitled. Mr. Steffens completed his Juris Doctor degree in 2019, cum laude, from the University of Puerto Rico Law School and passed the bar exam the same year in his very first attempt. His bachelor’s degree (Clark University, Worcester, MA, 1992) and post graduate studies in Clinical Psychology (Caribbean Center for Advanced Studies, San Juan, PR) enables him to fully comprehend the human aspect involved in the claim’s environment. He has been a licensed adjuster for all lines in Puerto Rico since 1996. In the past, Mr. Steffens has held the Certified Insurance Counselor certification (CIC). He has also served as instructor in Property, Liability and Business Income Coverages for the Continuing Education Program of the Certified Public Accountants Puerto Rico Charter (1999-2003). The addition of Mr. Steffens to our highly capable and committed team of professionals will enable CN&R to continue to offer our clients innovative solutions to complex insurance matters.